1Win Contacts
Our friendly customer support team is available 24/7 to help you with any questions or issues you might encounter. They offer assistance through multiple channels to ensure you get the help you need quickly.
For complex issues requiring a more in-depth look, 1win offers email support at [email protected]. To ensure a swift and thorough response, describe your problem in detail and include screenshots if possible. While you’ll receive a reply within 12 hours, keep in mind that this is the slowest option. If you need faster help, consider using their other communication channels.
1win Chat
Need a quicker answer? 1win offers live chat support directly on their website. Simply click the chat icon and type your question in the pop-up window. Once an operator becomes available, they’ll jump right in to provide you with detailed assistance. This is a great option for getting help fast without the wait for an email response.
Social networks
While 1win offers 24/7 support, there are different options with varying response times. If you’re comfortable using social media, you can reach out to their team on Telegram, Instagram, Facebook, or Twitter. Links to these accounts can be found at the bottom of the 1win website (footer). However, it’s important to know that responses through social media might take a few hours as their primary focus there is to update followers about promotions, new games, and other casino news.